Data Tech June 3, 2025

Virtual Veteran: AI-Powered Organisation Memory

Built an AI-powered chatbot that preserves and makes accessible organizational knowledge from email archives

Task

I built Virtual Veteran, an AI chatbot that acts as a virtual laojiao ("old hand"), keeping the wisdom of past colleagues alive by tapping on their emails. Selected for presentation at PST Ideathon 2024, this innovative solution addresses the challenge of preserving organizational knowledge when experienced professionals move on.

  • Role

    Data Scientist

  • Tech

    Python, Flask, OpenAI GPT-4, Gradio, TF-IDF, RAG

  • Status

    Completed

Open Project
The Challenge

Problem Statement

Though the product remains a prototype, developing it from scratch was an invaluable learning experience. It challenged me to apply my Flask development skills in new ways and marked my first implementation of Retrieval-Augmented Generation (RAG). The project’s selection for presentation at PST Ideathon 2024 validated its potential impact on organizational knowledge management.

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Young ESOMAR Society Award